The Christmas cards that gave back
Direct Marketing
Client: KWP+Partners
Agency Christmas cards are like the Christmas fruitcake: Mass-produced, mass-sent out and mass-binned. That felt too impersonal. So, we did them differently.
We sent out packs of personalised cards to new and existing clients, that could be redeemed throughout the year. After one great creative presentation we had a client sprint out of their boardroom and come back carrying a card to request to “keep” one of our creatives. Our boardroom and balcony became fully booked (for meetings and margaritas), numerous website audits led to further paid work. Cards opened doors to new pitches and partnerships. Clients joined our Run Club (by their own free will). And thankfully, no one used the Rain-Cheque (one-month delay on paying their retainer). Further proving when you truly give, you receive more.
Problem:
Agency Christmas cards are like the Christmas fruitcake: Mass-produced, mass-sent out and mass-binned.
Insight:
The best relationships are built on generosity - not just at Christmas, but all year long.
Idea:
KWPx reimagined the agency Christmas card as a year-round utility of good times - a deck of redeemable mini-cards offering real agency perks. Website audits. Boardroom bookings. Strategy sessions. Creative consults. Even a Rain-Cheque (a one-month delay on paying your retainer)
Execution:
We sent these to clients and potential clients as a gift. No sales pitch. No expiry date. Just a cheeky way to stay in their heads - and wallets.
Results:
• The cards didn’t go in the bin - they went into rotation, in wallets, office drawers and meeting rooms across Adelaide
• Our boardroom and balcony became fully booked (for meetings and margaritas).
• Website audits led to hundreds of thousands in new paid work.
• Cards opened doors to new pitches and partnerships.
• Clients joined our Run Club. Absurdly by their own free will.
• After a particularly great creative presentation we even had a
client sprint out of their boardroom and come back carrying a
card to request to “keep” one of our creatives.
• And thankfully, no one used the Rain-Cheque - proving clients are more generous than we are.
A humble Christmas card became a business development tool, a relationship builder - and proof that when you give generously, it gives back. Especially when it comes with a balcony view and free beer.
Agency: KWP+Partners
Executive Creative Director: Aaron Lipson
Art Director: Althier Alianza
Managing Director: Sam Davies
Head of Production: Ben Spry
Studio: James Baird
Marketing Manager: Bryony Kyloh
Brand Delivery Lead: Marine Monbeig